Over the past decade, the offering from commercial real estate owners has evolved significantly due to the digitalization of the industry. In the past, commercial real estate owners typically offered tenants a physical space to rent, with limited digital amenities or services.
However, as the digitalization of the industry has progressed, commercial real estate owners have begun to offer tenants a much more comprehensive set of digital services. For example, many commercial real estate owners now offer tenants access to digital property management platforms that give tenants access to a digital representation of their premises. This allows them to access an overview of their contracts, media consumption, IoT-data, climate footprint or submit maintenance requests online.
Additionally, some commercial real estate owners offer tenants access to mobile apps that provide information about the property and surrounding area, as well as access to building services, such as package delivery and concierge services. To fully embrace this shift in market expectations and demand the commercial real estate companies needs a structured way of connecting their digital buildings with business data.